Support

Need help with Bloom POS? Email get@bloompos.io and include your restaurant name and what you were trying to do. We reply within one business day.

Signing in

• Restaurant device (shared tablet or phone): choose Admin, Manager or Kitchen, then enter your restaurant's device code. Admin needs the admin code. Ask the restaurant owner for the codes.
• Personal phone: sign in with the phone number your admin added and your 6-digit PIN. First time? Tap “Create your PIN”.
• Forgot your PIN? Ask an admin to reset it in Users.
• Signed out unexpectedly? Sessions end when a device code changes, when an admin changes your account, or after 30 days on a device (7 days on a personal phone). Just sign in again.

For admins

• Change the restaurant device code and the admin code in Users. Changing a code signs out every restaurant device.
• Turn off or delete a staff account in Users to remove access immediately.
• Connect payment and delivery providers in Integrations.

Deleting data

Admins can delete staff accounts and guest records in the app. To close a restaurant account and delete all of its data, email get@bloompos.io from the account owner's email. See our privacy policy for details.

Contact

ARV systems INC (Bloom POS) · Bloomington, Illinois, USA · get@bloompos.io